Past Due Accounts, Collection Agencies
Under federal regulations and under state statute, Weber State University may place your student account with a collection agency when it becomes 120 days past due. All collection costs incurred by our office in the collection of your delinquent account are charged back to your account. Once your account has defaulted and been placed with a collection agency, you may lose any rights or benefits to defer or cancel the loan balance.
Contacting a Collection Agency
If your account is placed with a collection agency, you should contact that agency to make any repayment arrangements. Our office cannot set up a repayment arrangement once your account is with a collection agency. You should contact your collection agency as soon as possible.
Working with Your Collection Agency
A collection agency will try to collect the full past due amount on your student account. If you are unable to pay the full past due amount, you can negotiate a monthly payment plan.
Remember, if you feel you are in a situation which qualifies for deferment, contact our office. We will assist you in getting a deferment. Once you have an approved deferment, we can then get your account back from the collection agency.