Mac Self Service Guide
Purpose of this Guide
This guide is meant to instruct an end user on the methods used to request new software for Self Service installation, how to install available software via Self Service, and how to report any issues with Self Service applications or installations.
Installing applications via Self Service
Open a Finder window and type in self service into the search bar.
Click on the Software Center Icon and a new window will pop up with available software.
Check the box(s) on the left hand side of the software you wish to install. Then the press install software button on the lower right hand side. You can check the status of the installation by clicking on the the Installation Status tab near the top of the page.
You can view installed software in the tab named Installed Software.
Request software/applications for Self Service
Software requests for faculty and staff can be submitted to firstname.lastname@example.org
Reporting issues with installation or applications completed with Self Service
Software installation or application issues can be submitted to the IT Service Desk email@example.com or directly to your department’s CTC.