Canvas Tech Support

Canvas Help Desk

(801) 626-6188
Monday - Thursday 8 AM to 5 PM
Friday 8 AM to 4:30 PM
Ogden Campus - Lampros Hall 215

After Hours: Available 24/7
(877) 215-0831
Click the Help menu in Canvas for Live Chat

IT Service Desk

(801) 626-7777
1-800-848-7770 Option 5 then 1
Monday - Friday: 7:30 AM - 10:00 PM
Saturday - Sunday: 10:00 AM - 9:00 PM
Campus holidays: 10:00 AM - 9:00 PM
Ogden Campus - Lampros Hall 110

Testing and Assessment

Contact WSU Testing Centers for Proctoring and Testing Support

(801) 626-6803

Contact WSU Testing Centers for Proctorio Support

(801) 626-7416

Contact WSU Online for Canvas Quizzes Support

(801) 626-6188

Publisher Material and Third-Party App Support

WSU Online is prepared to support all course material in Canvas in a quick and efficient manner. However, if your course is utilizing third-party course material (McGraw-Hill, Pearson, Cengage, WileyPlus, VitalSource, etc.) WSU Online does not have access to these third-party systems to troubleshoot issues that may arise. Below is a list of support contacts for some of the widely used vendors. If you need additional help with these systems or are not getting the support you need in a timely fashion, we advise that you get in touch with your respective vendor representatives if you need help with any of these systems.

Known System Issues and Outages


You can follow ongoing system issues and outages for many of these tools on the System Outages page in your eWeber portal.