VPN Update Bug

If you are having this error when the VPN tries to auto-update, shown by the image below:

Then the first thing you need to do is try and remove the existing Cisco VPN Client from the computer and reinstall a new copy of the Cisco VPN Client.  Perform the following steps:

1. In the windows search bar type "Add Remove Programs" and press enter.  
2. In the window that opens type "Cisco Secure Client" in the Search Apps Field.
3. On the right side of the app there should be 3 dots aligned horizontally and you can choose to uninstall from that menu.
4. Download a new client from the web at vpn.weber.edu.
5. Install the client that was downloaded.

If you continue to experience issues or have any problems with the above steps Contact FSIT at 801-626-7288.

(Note:  There is a Manifest Registry Fix file that requires an FSIT Technician to run, let the technician know about this file and location if you continue to have the manifest file errors, and is located on the shared drive at I:\Tech\Public\VPN Manifest Fix)

If when installing, you get the error message reading "The File 'ManifestTool.exe' is not marked for installation", which looks like this image:

Contact FSIT at 801-626-7288 and have them assist you with the ManifestTool.exe that is located on the shared drive at I:\Tech\Public\VPN Manifest Fix.