Registration FAQ

‌ Student Account FAQ

• What is my “W” Number?

  A “W” number is a randomly generated number assigned to students by Weber State University to limit the use of social security numbers.

  To find your “W” number:

  • Log in to the eWeber portal.
  • Click your account picture in the top right corner of the screen.
  • Select “Show W#.”

• How do I set up an eWeber Account?

  Go to the “Create Your Account” section on the Wildcat Mail Account Setup website.

• How do I log in to the eWeber Portal?

  Click on the person icon located in the top right corner of www.weber.edu.

  Fill out your Wildcat username and password to log in. 

  If you need further assistance with your account, contact Computing Support at 801-626-7777 or email csupport@weber.edu.

• How do I change my name?

  The Records Office website has information on how to update your personal information.

• How do I change my address?

  Go to the Personal Profile app in the eWeber portal.

  If you're unable to make the change using the Personal Profile app, send an email from your Weber State student email account to registration@weber.edu with the following information:

  • Name
  • “W” number
  • Old address
  • New address
  • Specify address type: permanent, mailing or both

• Enrollment Verifications

  Enrollment Verification Information

‌ Class Registration FAQ

• Who can help me pick out classes?

  Your Academic Advisor, via the Find My Advisor app in the eWeber portal.

  If you are pursuing a General Studies degree, contact General Studies Advising at 801-626-6752 or email studentpathways@weber.edu to set up an appointment.

• How do I print my schedule?

  • Go to the Student Course Schedule app in the eWeber portal.
  • Select the semester.
  • Use the email or print icon in the top right corner of the screen.

• If I don’t pay or attend my classes, will they be dropped?

  Weber State does not drop classes due to nonpayment or nonattendance.

• What does waitlisting for a class mean? 

  Waitlisting is an option that gives students the opportunity to register for a closed class, or a class that’s already full, if a seat becomes available.

  Instructions on how to waitlist for classes

‌ Can’t Register For Classes?

• You must be an admitted student to register for classes.
• All new, first-time, early college or degree-seeking undergraduate students must complete New Student Orientation before registering for classes.

• Common Error Messages

  Prerequisite Test Score Error

  You will receive this message if you do not meet the prerequisites for the course.

  To view the course prerequisites, click on the course title and then the prerequisites link.

  If you meet the prerequisites that are required to take the class but still receive the prerequisite error message, you'll need to email the department for which the class falls under and request a prerequisite override in order to register.

  Contact Instructor/Department to Add

  Contact the instructor or department for permission to register for the class. The instructor or department will need to enter a special approval override in order for you to register.

  Corequisite Error 

  Corequisite courses must be registered together at the same time. To view the corequisite course click on the course title and then on the corequisite link. Add both classes to your registration and submit. 

  Linking Error

  Click on the course title and then on the “View Linked Sections” to see what Course Registration Numbers (CRN) of linked sections go with the class. Add both CRNs to your registration and click Submit. 

  Duplicate Error

  You will receive this message if you are attempting to register for a course that you are already currently registered for. You need to drop the course that you are currently registered for first before adding the course you want. 

  Make sure the section you want to switch to is actually open and does not have waitlisted students to avoid losing your seat in the class that you were initially enrolled in.

  If you are trying to register for classes that have the same course number but different CRNs, email the department that the course falls under and request a duplicate override in order to register.

  Program of Study Error

  You will receive this message if you are attempting to register for a course in a program or major you are not declared in. Contact the department to declare your program of study or use the Change My Major app in your eWeber portal.

  Cohort

  Some courses within an academic department can only be registered for by students who have the department/program cohort code on their record.

  If you have questions about the cohort for a particular course or need an override, please reach out to the academic department that owns the course prefix (example: DENT is owned by the Dental Hygiene Department).

  Maximum Credit Restriction

  Students are only allowed to register for a maximum of 20 credit hours each semester. If you receive this message, you will need to drop a class first before adding another one.

  If you want to take more than 20 credits for any given semester you will need to file a petition to take additional credits.

  Campus Restriction

  You will receive this message if you are designated as a certain campus and are trying to register for classes that are outside of your campus.

  For example, a student designated as "online only" would receive a Campus Restriction message if they attempted to register for a face-to-face taught course.  

  If you want to take classes taught on campus contact the Admissions Office to switch your campus. Online campus students will need to contact Continuing Education at ce-enrollment@weber.edu or 801-626-6600.

• System Error Messages

  Contact Help Desk

  Refresh the page, log out, log in and try again. If you receive the same error, clear your browser's cookies and cache, open a new browser, log in and try again.

  Registration Processing Error

  Clear your browser's cookies and cache, open a new browser, log in and try again.

• I Dropped My Last Class and Now I Can’t Register

  Getting Reinstated

  If you drop all of your classes after a semester starts you will be completely withdrawn from the semester.

  Should you decide to register again for classes after you have been completely withdrawn you will either:

  • Contact our Registrar's Solution Center at 801-626-6100 to get reinstated.
  • Send an email from your Weber State email account to registration@weber.edu with your name, “W” number, semester and your request to be reinstated.

  Once reinstated you will need to register for classes by midnight. If your account locks again simply call or send your email request to be reinstated.

• Registration Holds

  If you have a hold on your account that prevents registration you'll need to contact the department that placed the hold on your account. 

  The hold will need to be lifted before you'll be able to register. Visit our registration holds webpage for more information.

• Unable to Access Registration

  Make sure that you have been admitted as a student for the semester. The Admissions Office can be reached at admissions@weber.edu for assistance.

‌ Dropping Classes

• Instructions on how to drop classes
• Drop deadlines are posted on the drop deadlines webpage and the Academic Calendar website.

• I Can’t Drop my Classes

  Technical Issues

  If you experience any technical issues or are unable to drop your classes online send an email from your Weber State email account to registration@weber.edu with your name, “W” number, Course Registration Number (CRN) and drop request.

  We will always honor the date your email was sent, so email us even if it’s after our normal operating hours. We will drop your class(es) as of the date your email was sent.

  Registration Holds

  If a hold is preventing you from dropping your classes online, contact the department or office that placed the hold on your account to get the hold removed. Once the hold is removed you will be able to drop your classes online.

  If the hold cannot be removed or you cannot reach the department or office who placed the hold to remove it, send an email from your WSU student email to registration@weber.edu providing the following information and we can help:

  • Name
  • “W” number
  • Course Registration Number (CRN)
  • Course number
  • Drop request

• Can I send my drop request from my personal email account?

  No. All email requests need to come from your Weber State email account.

• Can I get a refund?

  Refund dates, policies and deadlines are determined by the Office of the Bursar. 

• How can I request a refund after the refund deadlines?

  You will need to file a student financial petition through the Office of the Bursar.

  If you have any questions regarding the petition process, email waivers@weber.edu.