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Our Mission:

The mission of the Office of Institutional Effectiveness is to guide academic accountability, analysis, and reporting that informs strategic planning focused on improving the student experience.

We fulfill this mission by:

  • Consulting with all academic units in developing, measuring, and analyzing learning and performance outcomes with the goal of continuous improvement and a culture of evidence.
  • Integrating the curation, analysis, and presentation of data from a variety of sources.
  • Providing timely support and training for academic assessment, data analytics, and survey support.

Contact Information

Gail Niklason

Executive Director
If you need help with program or course assessment, evaluations, or general data support contact Gail at 801-626-8586 or

Heather Chapman

Director, Academic Analytics
If you need help with dashboards, surveys, or analytics contact Heather at

Edward Kessling

Business Information Analyst
If you need help with Continuing Education data contact Ed at



Anil Malviya

Business Intelligence and Reporting Analyst