Request a Refund for a MarketPlace Purchase

If a full or partial refund is needed for a transaction in Marketplace, please email the TouchNet Administrator the following information:

  • Order Number
  • Date of Purchase
  • Name on Transaction
  • Amount to Refund

The Administrator will reply back when the refund is completed and an email will automatically be sent to the person or entity being refunded notifying them of the transaction.

Please allow 3-5 business days for the credit to reflect on the credit card.