Health Administration
- Mission Statment
The DCHP Health Administrative Services Program (HAS) provides the best education and opportunities to prepare students to pursue graduate studies or employment, the best support of faculty, and the best relationships with its healthcare partners and community.
- Student Learning Outcomes
- Certificate (Not Applicable)
- Associate Degree (Not Applicable)
- Bachelor Degree
At the end of their study at WSU, students in this program will:
Personal Development:
- Communication - Graduates will demonstrate professional level proficiency in written and oral communication, be able to communicate across health disciplines, prepare effective reports, and make business presentations.
- Collaboration and Teamwork - Graduates will be able to work effectively in teams and to collaborate and develop positive relationships with peers, subordinates and superiors.
- Critical and Creative Thinking - Graduates will be able to seek information using management tools to collect data and apply metrics, to analyze data, form conclusions and make recommendations even when dealing with ambiguities in the information.
- Professionalism - Graduates will have the ability to align personal and organizational conduct with ethical, legal, and professional standards and will be responsible for self direction.
Professional Development:
- Leadership - Graduates will have an understanding of supervisory and management principles as well as the ability to effect change in teams and organizational units through positive influence on both peers and subordinates.
- Organizational Awareness and Governance - Graduates will understand the structure, governance, and functioning of health care entities and systems as well as the importance of integration across the health care spectrum.
- Community Awareness - Graduates will have the ability to investigate population health characteristics and assess population health needs in a local community. The graduate should demonstrate an awareness of the ecological and social factors that influence health behavior.
Applied Skills:
- Human Resources Management - Graduates will understand and be able to implement the human resource processes needed for staffing and operating a healthcare organization.
- Financial Management - Graduates will have the ability to examine and interpret financial and accounting documents, understand and utilize budgets, understand third party payment processes, apply variance analysis and other techniques to managerial accounting information in order to understand and improve operations.
- Information Technology Management - Graduates will have the ability to recognize critical elements of information technology and use information technology for decision support.
- Performance Improvement and Quality Management - Graduates will have the ability to use quality and systems tools to measure, promote and implement quality improvement and patient satisfaction initiatives in health service organizations while accepting shared accountability for outcomes.
- Marketing and Strategic Planning - Graduates will have the ability to conduct an external and internal environmental analysis for a health services organization, develop a marketing plan for a health services product, and understand the principles of strategy formulation.
- Certificate (Not Applicable)
- Curriculum Grid
- Program and Contact Information
The Health Administrative Services program focuses on developing the fundamental concepts, knowledge, and skills to prepare students to assume supervisor and mid-level management roles in a broad range of healthcare organizations, including hospitals, health systems, physician group practices, long-term care facilities, consulting firms, managed care and insurance companies. Focus is placed upon three areas including personal development, professional development, and applied skills. Collaboration between students, faculty, and healthcare organizations promotes the development of critical-thinking skills, systems integration, values, and community involvement in solving problems and adapting to a changing environment. The Health Administrative Services program is certified by the Association of University Programs in Health Administration (AUPHA), which requires demonstration of program excellence through a peer evaluation process.
Contact Information:
Cory Moss
Weber State University
3875 Stadium Way, Dept. 3911
Ogden, UT 84408-3911
IE 224
(801) 626-7237 - Assessment Plan
The program will measure student learning outcomes on a schedule that ensures course evaluation every two years. The course evaluation will assess the alignment of core competencies with curriculum and signature assignments designed to measure student learning. The course evaluation schedule will be based upon the following schedule.
Courses to be reviewed and measured during odd years (2021-2022).
- HAS 3000 - The Health Care System
- HAS 3020 - Health Care Marketing
- HAS 3150 - Community Health Agencies and Services
- HAS 3190 - Cultural Diversity in Patient Education
- HAS 3230 - Health Communication
- HAS 3240 - Human Resource Development in Health Care
- HAS 3750 - Health Care Financial Administration
- HAS 4160 - Medical Group Management
- HIM 3000 - Computer Applications in Health Care
- HIM 3200 – Epidemiology and Biostatistics
- HIM 3300 – Introduction to Quality Improvement in Healthcare
Courses to be reviewed and measured during even years (2022-2023).- HAS 3010 - Professionalism in Healthcare
- HAS 3260 - Health Care Administrative and Supervisory Theory
- HAS 4320 - Health Care Economics and Policy
- HAS 4400 - Legal and Ethical Aspects of Health Administration
- HAS 4410 - Clinical Instructional Design and Evaluation
- HAS 4420 - Clinical Instructional Skills
- HAS 4520 - Long-term Care Administration
- HAS 4525 - Post-acute Care
- HAS 4620 - International Health and Health Care
- HAS 4741 – Senior Seminar
- HAS 4800 - Individual Study
- HAS 4850 - Study Abroad
- HAS 4860 - Practicum/Internship
- HAS 4990 - Seminar
- HIM 2330 - Classification Systems Topics and Reimbursement Issues
Upon further review and per the AUPHA recommendations, we will be evaluating each course every year for Evidence of Learning Outcomes.
- Annual Assessment Results
- Tab Title
- 2018-2020
- 2016-2017
1) Based on your program’s assessment findings, what subsequent action will your program take?
- Ongoing changes are being made to course curriculum. The annual assessment process has led to meaningful discussions among faculty regarding innovative methods of instruction and consistencies across the program.
2) We are interested in better understanding how departments/programs assess their graduating seniors or graduate students. Please provide a short narrative describing the practices/curriculum in place for your department/program. Please include both direct andindirect measures employed. Finally, what were your findings from this past year’s graduates?- Program graduates are assessed from a combination of measures. The faculty assesses each graduate using a series of comprehensive case studies within the capstone course. Industry professionals assess each graduate during the practicum through evaluation and grade recommendation. Graduates self-assess personal development of program competencies. Refer to previous sections of this report for specific outcomes and measures.
- 2015-2016
1) Based on your program’s assessment findings, what subsequent action will your program take?
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On-going reviews regarding student learning outcomes are being discussed at faculty meetings. Discussions include updating curriculum, consistency with outcome measures, and identification of more appropriate learning measures within the curriculum. Additional effort will be made to utilize the Outcome measures in Canvas courses.
2) We are interested in better understanding how departments/programs assess their graduating seniors. Please provide a short narrative describing the practices/curriculum in place for your department/program. Please include both direct and indirect measures employed.
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Graduating seniors are being assessed in a variety of ways. First, all seniors are required to take HAS 4741, which utilizes case studies to evaluate the student's skills and knowledge in solving problems within the health care industry. Second, a survey is completed by each student that measures perspective regarding the program competencies and the level that the student has mastered each competency. Third, each senior is evaluated by a preceptor in HAS 4860. This allows us to evaluate a 360 degree perspective of each student and the development of the necessary competencies to be successful within the health care industry.
The full report is available for viewing.
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- 2014-2015
1)Based on your program’s assessment findings, what subsequent action will your program take?
- Program faculty has adopted the recommend action for each of the courses assessed. Implementation of the recommendations will occur over for the next semester that the course is taught. In addition, productive conversation has evolved around overall course improvement and adaptation to the increased demands of the online environment. Increase collaboration is occurring regarding the curriculum within the program. Also, faculty “leads” will be assigned to coordinate each course.
2)Are there assessment strategies within your department or program that you feel are particularly effective and/or innovative? If so, what are those strategies and what do you learn about your students by using them?
- Evaluations from internship preceptors provide an independent evaluation of student competencies and performance. This provides us with reliable and valid data regarding the development of concepts, knowledge, and skills necessary for student success within the Health Administrative Services industry.
The full report is available for viewing.
The Health Administrative Services Department conducted a 5 year program review with full self-study during the spring of 2015. Please reference those documents for information that includes data for the 2014/15 academic year.
- 2013-2014
No report submitted this academic year.
- 2012-2013
To view the full report select this link: HSA/LTC 2012/13 Annual Assessment Report
- Tab Title
- Program Review