Level 1 Contacts
A student with a complaint is asked to try to resolve them first with the person, office, or academic unit (e.g., a college) with whom the student has the grievance. We characterize such a complaint resolution process as occurring at the primary level or level 1 with most complaints being resolved at Level 1. This page has a list of Level 1 contacts and processes generally processes. Different Level 1 processes may include variations from the information on this webpage based on handbooks or other more specific processes created. If you have any questions about which Level 1 unit should hear your complaint, don't hesitate to get in touch with petitions@weber.edu.
Committee and Officer Information
- Admissions
Contact Person:
Daniel Kilcrease, Director of Admissions, Operations and Processing
Student Services Center Room 205 - Admissions Office
dkilcrease@weber.edu
801-626-6345Process: Students may petition initial admissions or residency for tuition purpose by completing the Admissions and Utah Residency Petition form which is reviewed by the Admissions Petition Committee.
- Bursar and Collection Services
Contact Person:
Crystelle Bergeson
WSU Exception to University Policy – Student Financial Petitions
Miller Administration Room 103 – Bursar and Collection Services
Crystellebergeson@weber.edu
801-626-8107Process: When a student withdraws from classes, a Financial Petition may be submitted. Print, fill out, and sign the attached form. Attach supporting documentation. Supporting Documentation includes but not limited to the following:
- Medical reasons: Statement from the physician or hospital on official letterhead that provides:
- Date the medical condition was diagnosed.
- Date/Dates of treatment.
- Dates of hospitalization or confinement, recuperation period, release from treatment.
Please do not submit medical bills or insurance claims.
- Military deployment:
- Deployment papers if the student's military unit was activated and deployed during the semester.
- Other official legal documents that substantiate the inability to participate in courses during the semester due to the deployment or military commitments.
- Death in immediate family:
- Immediate family is defined as spouse, sibling, children, or parents.
- Will need to provide a certificate of death or obituary listing relationship to the deceased individual.
- Other: Special circumstances beyond the student's control may be considered.
- Documents to substantiate the claim and a letter, on official letterhead, from the source supporting the claim needs to be submitted.
Letters and documents can be submitted three ways:
a. Fax: (801) 626-7276 Attn: Petitions
b. Email: waivers@weber.edu
c. Mail: 3850 Dixon Parkway Dept. 1023, Ogden, UT 84408-1023.
Contact (801) 626-8107 with any additional questions. - Medical reasons: Statement from the physician or hospital on official letterhead that provides:
- Campus Recreation
Contact Person:
Teri Bladen, Director Campus Recreation
teribladen@weber.edu
801-626-8943
Process: When a complaint is filed, the student meets with the Sport Club Council and explains their version of the incident.
- Telitha E. Lindquist College of Arts and Humanities
Contact Person:
1st step: Student to meet with the professor with whom the issue first arose
2nd step: Appropriate Department Chair*
3rd step: Deborah Uman, Dean College of Arts and Humanities
deborahuman@weber.edu
801-626-6424
Dean
Deborah Uman
deborahuman@weber.edu
801-626-6424
BC 269Administrative Support
Annalie Neve
annalieneve@weber.edu
801-626-6424
Communication
Department Chair
Anne Bialowas
annebialowas@weber.edu
801.626.6164Administrative Support
Kate Vandehei
katevandehei@weber.edu
801.626.8924Department of World Languages and Cultures
Department Chair:
Electra Fielding
electrafielding@weber.edu
801.626.6777Administrative Support
Sandy Thomas
sandrathomas@weber.edu
801.626.6183English
Department Chair:
Ryan Ridge
ryanridge@weber.edu
801.626.8044Administrative Support
Kaori Takimura
kaorigale@weber.edu
801.626.8915Emily Evensen
emilycruz@weber.edu
801.626.6251Film Studies
Program Director
Andrea Baltazar
andreabaltazar@weber.edu
801.626.7273Administrative Support
Annalie Neve
annalieneve@weber.eduMasters of Communication
Master’s Program Director
Elaine Schnabel
elaineschnabel1@weber.edu
801.626.8924Administrative Support
Quincy Linsley
quincyhyde@weber.edu
801.626.7499School of Performing Arts
Department Chair
Jessica Greenberg
Jessicagreennberg@weber.edu
801.626.7181Administrative Support
Teauhna Chavez
teauhanachavez@weber.edu
801.626.6430Quinn Cooper
quinncooper@weber.edu
801.626.6437Dance and Theatre
Program Director
Andrew Barratt Lewis
andrewlewis@weber.edu
801.626.6479Administrative Support
Teauhna Chavez
teauhanachavez@weber.edu
801.626.6430Quinn Cooper
quinncooper@weber.edu
801.626.6437Music
Program Director
Karen Bruestle
kbrookens@weber.edu
801.626.6439Administrative Support
Teauhna Chavez
teauhanachavez@weber.edu
801.626.6430Quinn Cooper
quinncooper@weber.edu
801.626.6437Visual Arts (DOVAD)
Program Director
Paul Crow
paulcrow@weber.edu
801.626.7273Administrative Support
Cynthia Kurien
ckurien@weber.edu
801.626.6455 - College of Engineering, Applied Science & Technology
Process: The Associate Dean performs a preliminary review. If the complaint warrants a more extensive, comprehensive review based on the nature and severity of the concern, a College hearing committee will be convened to make a decision. Otherwise, the Associate Dean will issue a decision.
Dean
Brian Rague
brague@weber.edu
801.626.6304Associate Dean
Randy Hurd
randyhurd2@weber.edu
801.626.7732Administrative Support
Sheri Eddington
sherieddington@weber.edu
801.626.6303
Automotive Technology
Department Head
Jessica Slater
jessicarees@weber.edu
801-395-3225Administrative Support
Christy Call
christycall@weber.edu
801.395.3226School of Computing
Department Head
Hugo Valle
hugovalle1@weber.edu
801.626.7008Administrative Support
Isabelle Vivier
isabellevivier@weber.edu
801.626.7929Construction & Building Sciences
Department Head
Thomas Hales
thomashales@weber.edu
801.395.3431Administrative Support
Elizabeth Hill
ehill@weber.edu
801.395.3427Electrical & Computer Engineering
Department Head
Fon Brown
fonbrown@weber.edu
801.626.6078Administrative Support
Judy Smith
judithsmith@weber.edu
801.626.6898EAST Graduate Programs
Graduate Enrollment Director
Rainie Ingram
ringram@weber.edu
801.626.7785Administrative Support
Nicole Clark
Nicoleclark4@eber.edu
801.626.6910Manufacturing & Systems Engineering
Department Head
Mark Baugh
mbaugh@weber.edu
801.626.7540Administrative Support
Shaury Searle
Shaurysearle1@weber.edu
801.626.6305Master of Science in Computer Engineering/Master of Science in Electrical Engineering
Master’s Program Director
Tye Gardner
averygardner@weber.edu
801.626.6898Administrative Support
Judy Smith
judithsmith@weber.edu
801.626.6898Master of Science in Computer Science/Master of Science in Data Science
Master’s Program Director
Arpit Christi
robertball@weber.edu
801.626.7929Administrative Support
Isabelle Vivier
isabellevivier@weber.edu
801.626.7929Master of Science in Systems Engineering
Master’s Program Director
Nicole Batty Falkenberg
nicolebatty@weber.edu
801.626.6305Administrative Support
Shaury Searle
Shaurysearle1@weber.edu
801.626.6305Mechanical Engineering
Department Head
Dustin Birch
dustinbirch@weber.edu
801.626.7028Administrative Support
Hannah Taylor
hannahtaylor1@weber.edu
801.626.6395Professional Sales
Department Head
Nicole Flink
nicoleflink@weber.edu
801.626.6904Administrative Support
Wendi Birch
wendibirch@weber.edu
801.626.6913 - Dr. Ezekiel R. Dumke College of Health Professions
Contact Person: Individual Department Heads
Process: The first contact for the student would be the Department Chair over the program they are a student in. After the Department Chair, if needed, the next contact would be the Dean of the College of Health Professions:
Darcy Carter
darcycarter@weber.edu
801-626-7549The final step in the level 1 process, if necessary, is the Dr. Ezekiel R. Dumke College of Health Professions Hearing and Grievance Committee. The chairs is follows:
Andrea LaLumia
andrealalumia@weber.edu
801-626-6521
Dean
Darcy Carter
darcycarter@weber.edu
801.626.7549Associate Dean for Student Affairs
Tanya Nolan
tanyanoland@weber.edu
801.626.8172Administrative Support
MacKenzie Tuck
mackenzietuck@weber.edu
801.626.6946
Athletic Training & Occupational Therapy
Department Chair
Conrad Gabler
conradgabler@weber.edu
801.626.8831Administrative Support
Justin Valdez
justinvaldez@weber.edu
801.626.8631DCHP Admissions/Advisement
Director
Eric Neff
ericneff@weber.edu
801.626.6128Administrative Support
Diane Lookebill
dianecoker@weber.edu
801.626.6136Dee School of Nursing, Associate Degree Nursing
Department Chair
Chelsea Pike
chelseapike@weber.edu
801.626.6802Administrative Support
Allison Katseanes
allisonkatseanes@weber.edu
801.626.7452Dee School of Nursing, Bachelor’s Degree Nursing
Department Chair
Tamara Berghout
tamaraberghout@weber.edu
801.626.6810Administrative Support
Tiffany Bennett
tiffanybennett@weber.edu
801.626.6122Dee School of Nursing, Graduate Nursing
Department Chair
Cathy Harmston
catherineharmston@weber.edu
801.626.6368Administrative Support
Lynda Blanch
lyndablanch@weber.edu
801.626.7833Dental Hygiene
Department Chair
Shane Perry
shaneperry@weber.edu
801.626.6451Administrative Support
Aimee Ruhnke
aimeeruhnke@weber.edu
801.626.6130Emergency Healthcare
Department Chair
Bill Robertson
williamrobertson@weber.edu
801.626.8705Administrative Support
Ana McMurry
anamcmurry@weber.edu
801.626.6521Exercise and Nutrition Sciences
Department Chair
David Aguilar-Alvarez
daguilaralvarez@weber.edu
801.626.8867Administrative Support
Marrisela Lopez
marriselaopez@weber.edu
801.626.6741Health Administrative Services
Department Chair
Miland Palmer
milandpalmer@weber.edu
801.626.7549Administrative Support
Kristi Andersen
kristiandersen@weber.edu
801.626.7242Health Sciences
Department Chair
Justin Burr
justinburr1@weber.edu
801.626.6092Administrative Support
Hendy Jensen
hendyjensen@weber.edu
801.626.6505Health, Physical Education, & Recreation
Department Chair
Ryan Zimmerman
ryanzimmerman@weber.edu
801.626.7664Administrative Support
Zoe Schlaich
zoeschlaich@weber.edu
801.626.6691Master of Science in Athletic Training
Master’s Program Director
Conrad Gabler
conradgabler@weber.edu
801.626.8831Administrative Support
Justin Valdez
Justinvaldez@weber.edu
801.626.8631Medical Laboratory Sciences
Department Chair
Matthew Nicholaou
matthewnicholaou@weber.edu
801.626.6101Administrative Support
Crysta Williams
crystawilliams@weber.edu
801.626.6118Physician Assistant Medicine
Department Chair
Sandra Stennett
sandrastennett@weber.edu
801.626.7249Administrative Support
Samantha Anderson
Samanthaanderson4@weber.edu
801.626.7210School of Radiologic Sciences & Masters of Radiologic Sciences
Department Chair
Laurie Coburn
lauriecoburn@weber.edu
801.626.6514Administrative Support
Eliza Hill
elizahill3@weber.edu
801.626.6057Respiratory Therapy
Department Chair
Michell Oki
moki@weber.edu
801.626.6835Administrative Support
Alisa Kimball
alisakimball@weber.edu
801.626.7210 - College of Science
Contact Person:
1st step: Student to meet with the professor with whom the issue first arose
2nd step: Appropriate Department Chair*
3rd step: College of Science Associate Dean
Process: When a student has an issue, they first speak with the professor where the issue arose. If a satisfactory resolution is not met, the issue is then taken to the appropriate department chair. The department chair performs an assessment and submits their decision in writing. If the student disagrees with the chair’s decision, they are then referred to the associate dean who will collect as much information as possible. After the ‘information collecting phase’, the associate dean submits their decision in writing to the student.
Dean (Interim)
H. Laine Berghout
hlberghout @weber.edu
801.626.6201Associate Deans (acting)
Cora Neal
cneal@weber.edu
801.626.7158Administrative Support
Donna Wollman
donnawollman@weber.edu
801.626.6159
Botany and Plant Ecology
Department Head
James Cohen
jamescohen@weber.edu
801.626.6174Administrative Support
Elizabeth Denucci
elizabethdenucci@weber.edu
801.626.6174Center for Science & Mathematics Education
Program Director
Adam Johnston
ajohnston@weber.edu
801.626.7445Administrative Support
Leslie Jordan
Lesliejordan@weber.edu
801.626.6160Chemistry and Biochemistry
Department Head
Brandon Burnett
brandonburnett@weber.edu
801.626.6221Administrative Support
Melinda Bowers
melindabowers@weber.edu
801.626.6952Earth and Environmental Sciences
Department Head
Michael Hernandez
mhernandez@weber.edu
801.626.8186Administrative Support
Anna Cich
annacich@weber.edu
801.626.7139Environmental Science
Program Director
John Mull
jmull@weber.edu
801.626.6181Administrative Support
Leslie Jordan
lesliejordan@weber.edu
801.626.6160Mathematics
Department Head
Matt Ondrus
mattondrus@weber.edu
801.626.7038Administrative Support
Katie Jewkes
math@weber.edu
801.626.6095Microbiology
Department Head (acting)
Michele Culumber
mculumber@weber.edu
801.626.7795Administrative Support
Katie Nelson
katienelson5@weber.edu
801.626.6949Physics and Astronomy
Department Head
Michelle Arnold
marnold@weber.edu
801.626.6127Administrative Support
June Thomas
junethomas@weber.edu
801.626.6163Zoology
Department Head
Ron Meyers
rmeyers@weber.edu
801.626.7486Administrative Support
Elsie Brush
elsiebrush@weber.edu
801.626.6165 - College of Social Sciences & Education
Contact Person:
1st step: Student to meet with the professor with whom the issue first arose.
2nd step: Appropriate Department Head *
3rd Step: Dr Julie Rich, (Dean) College of Social Sciences & Education
jrich@weber.edu
801.626.6282Process: Student is to first discuss issue with faculty member. If a resolution cannot be met, the student discusses the issue with the appropriate department head. If a resolution cannot be met with the department head, the student then discusses the matter with the dean.
Dean
Julie Rich
jrich@weber.edu
801.626.6282Interim Associate Dean
Mary Beth Willard
marybethwillard@weber.eduAdministrative Support
Tracy Hicks
tracyhicks@weber.edu
801.626.6232
Anthropology, Geography, and Sociology
Department Chair
Mark Stevenson
mstevenson1@weber.edu
801.626.6244Administrative Support
Sally West
sallywest@weber.edu
801.6241Criminal Justice
Department Head
Molly Sween
mollysween@weber.edu
801.626.7293Administrative Support
Shellie Weeks
shellieweeks@weber.edu
801.626.6146History
Department Head
Matthew Romaniello
matthewromaniello@weber.edu
801.626.6699Administrative Support
Lay Stitt
tandalayastitt@weber.edu
801.626.6706Master of Science in Criminal Justice
Master’s Program Director
Mckenzie Wood
mckenziewood@weber.edu
801.626.6714Administrative Support
Shellie Weeks
shellieweeks@weber.edu
801.626.6146Master of Social Work
Master’s Program Director
Corina D. Segovia-Tadehara
ctadehara@weber.edu
801.626.6935Administrative Support
Sarahi Maggie Medoza-Fernandez
smendozafernandez@weber.edu
801.626.6168Moyes School of Education, Boyd K. and Donna Packer Center
Program Director
801.626.7515Administrative Support
Nathan Bingham
Nathanbingham1@weber.edu
801.626.7515Moyes School of Education, Child & Family Studies
Program Director
C. Ryan Dunn
charlesdunn@weber.edu
385.244.0141Administrative Support
Danielle Orozco
danielleorozco@weber.edu
801.626.7151Moyes School of Education, Graduate Studies in Education
Program Director
Wei Qiu
weiqiu@weber.edu
801.626.7386Administrative Support
TBAMoyes School of Education, Teacher Education
Program Director
Ryan Cain
Ryancain@weber.edu
801.626.7171Administrative Support
Lisa Karle
lisakarle@weber.edu
801.626.7171Political Science & Philosophy
Interim Department Head
Stephanie Wolfe
stephaniewolfe@weber.edu
801.626.6694Administrative Support
Shari Love
slove@weber.edu
801.626.6694Psychological Sciences
Department Head
Shannon McGillivray
smcgillivray@weber.edu
801.626.7867Administrative Support
Alicia Guthrie
Aliciaguthrie1@weber.edu
801.626.6247Social Science Education Center
Department Head
Stephen Francis
sfrancis@weber.edu
801.626.6781Administrative Support
Lay Stitt
tandalayastitt@weber.edu
801.626.6706Social Work & Gerontology
Department Head
Kerry Kennedy
kerrykennedy@weber.edu
801.626.6155Administrative Support
Sarahi Maggie Medoza-Fernandez
smendozafernandez@weber.edu
801.626.6168Walker Institute of Politics and Public Service
Director
Leah Murray
lmurray@weber.eduAdministrative Support
Katelyn Beeler
katelynbeeler@weber.edu
801.626.6249 - Financial Aid
Contact Person:
Marc Gangwer, Director Financial Aid
marcgangwer@weber.edu
801.626.7053Shelbie Malan, Associate Director Financial Aid
shelbiemalan@weber.edu
801.626.6853Process: The petition is a one-time exception to the SAP requirements. Petitions are reviewed and approved on a case-by-case basis.
The Financial Aid & Scholarships committee will consider the SAP standard(s) you failed to meet, the type and degree of circumstances affecting the failure, the extent to which these circumstances have been resolved and your Financial Aid & Scholarships history.
A financial aid advisor will contact a student via their Wildcat Mail to acknowledge receipt of a financial aid petition and if any additional documents are required. Once a complete petition is submitted, the Financial Aid Office will have up to thirty days to make a decision. If a student does not deliver all the required documents within thirty days, the appeal will go to the Financial Aid & Scholarships Committee as is. Be aware that any supporting documentation received after the petition semester ends will not be accepted as we cannot process petitions for a previous semester.
Petitions that are denied by the Financial Aid and Scholarship Committee can be re-evaluated by the University Associate Provost upon request of the student.
Requirements
- Every petition must include:
- A personal statement
- Supporting documentation
- An academic plan
- Meeting with a financial aid advisor
- Housing
Contact Person:
Connie Frazier, Director of Housing & Residence Life
conniefrazier@weber.edu
801-626-6968Process: The Director reviews the student complaint/issue and references the Housing License Agreement. Based on the Housing License Agreement the Director makes a ruling.
- International Student & Scholar Center
Contact Person:
Dr. Mary Machira, Director – International Student & Scholar Center
SC 143 – International Student Services
marymachira@weber.edu
801-626-6839Process:
For non-SEVIS related issues the student will complete a Google complaint form which is submitted to the director. This form can be found on the ISSC website. The director will have 5 working days to review the complaint and respond to the student. If the student contests the decision, they will be referred to the level 2 process. For SEVIS related complaints, the process is similar, except there is no referral to level 2. The process is completed at Level 1.
- Stewart Library
Process: This process is in connection to academic complaints related to credit bearing courses offered by the Library: Students register complaints or grade change requests with their instructor. They can then appeal that decision, or make other course-related complaints, to the Dean of the Library.
Dean
Wendy Holliday
wendyholliday@weber.edu
801.626.6403Administrative Support
Ashlie McIntire
ashliemcintire@weber.edu
801.626.6403
Academic Support Centers
Director (Interim)
Kristin Millard
kristinmillard@weber.edu
801.626.6872Teaching and Information Services
Department Chair
Miranda Kispert
mirandakispert@weber.edu
801.626.7034Administrative Support
Marie Richards
Marierichards@weber.edu
801.626.7068 - Registrar's Office
Contact Person:
Jorge Rojas
SC 101 – Registrar’s Office
academicpetitions@weber.edu
801.626.6061Process: Our office refers students to our web page Academic Petitions. Students are asked to review the needed non-academic circumstances/ criteria for an appeal. If the student meets such criteria they may fill out all necessary forms and contact Jorge Rojas, student advocate, if they need assistance during the process.
Typical Issues Petitioned Through the Academic Petition Committee
Graduation: requests for a waiver or course substitution of the following University requirements:, backdating of degree, degree posting deadline, total credits (no more that 0.33 credits short), upper division credits (no more than 2 credits short).
General Education Requirements: requests pertaining to Breadth, Core, CIL, or all other general education requirements must go directly through the associated departments.
Major/Minor Requirements: request for exceptions to major, minor, or emphasis requirements must be submitted directly to the associated academic department.
Records & Registration: Retroactive add, cancelation, or withdrawal of a course(s), exceptions to academic records posting deadlines or processes, and other academic records policies or procedure,modification of variable credits, changes in CR/NC or AU status, and expections to any regristration policy or procedure.
- John B. Goddard School of Business and Economics
Process: Discuss issue directly with the decision-maker involved. In the case of academic complaints, this means the course instructor. If the student is unsatisfied with the outcome, he/she should meet with the chair of the instructor's department. If he/she remains unsatisfied, he/she should meet with the dean (or associate dean, if the dean is unavailable) for the final Level 1 decision.
Dean
Jeremy Oller
jeremyoller@weber.edu
801.626.7305Administrative Support
Mary Ann Boles
mboles@weber.edu
801.626.7307
Business Administration & Marketing
Department Head
Jennifer Anderson
janderson2@weber.edu
801.626.7358Administrative Support
Michelle Terry
michelleterry@weber.edu
801.626.6075Supply Chain & Management Information Systems
Department Head
Randy Boyle
randyboyle@weber.edu
801.626.5004Administrative Support
Nancy Tomon
nancytomon@weber.edu
801.626.7368Economics
Department Head
Gavin Roberts
gavinroberts@weber.edu
720-317-3086Administrative Support
Nicole Ames
Nicoleames1@weber.edu
801.626.6066GSBE Advising Center
Advisor
Erik Hogge
erikhogge@weber.edu
801.626.6534Administrative Support
Natalie Peterson
Nataliestoddard1@weber.edu
801.626.6534GSBE Career Center
Director
Brett Merrell
brettmerrell@weber.edu
801.626.7914Administrative Support
Mary Ann Boles
mboles@weber.edu
801.626.7307Master of Accounting
Master’s Program Director
Valerie Chambers
valeriechambers@weber.edu
801.626.6513Administrative Support
Patti Glover
pglover@weber.edu
801.626.6072Master of Business Administration
Graduate Enrollment Director
Dannon Loveland
mba@weber.edu
801.626.3528Master’s Program Director
Valentinas Rudys
valentinasrudys@weber.edu
316.945.7982Administrative Support
Ryan Johnson
Ryanjohnson19@weber.edu
801.395.3519Master of Taxation
Master’s Program Director
Eric Smith
ericsmith@weber.edu
801.626.6041Administrative Support
Patti Glover
Pglover@weber.edu
801.626.6072School of Accounting & Taxation
Department Chair
Darcie Costello
darciecostello@weber.edu
801.626.6492Administrative Support
Patti Glover
Pglover@weber.edu
801.626.6072 - Student Involvement and Leadership
Contact Person:
Tara Peris, Director Student Involvement and Leadership
SU 326 – Student Involvement and Leadership
taraperis@weber.edu
801-626-7334Process: Students with a complaint would schedule a meeting with the Director of Student Involvement and Leadership (Tara), and based on the nature of the their concerns/complaint, the Director will then connect the student(s) with the appropriate advisor(s) related to the issue (i.e. student activities, WSUSA Senate, clubs and organizations, leadership programming, etc.). The Coordinators of SIL over each of these areas (the advisors) will then work with the Director of SIL and the student(s) to see if the issue(s) can be resolved.
- Continuing Education Student Services
Contact Person:
Continuing Education Enrollment & Support Services
HC 102 – Continuing Education
801-626-6600