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Problem Solving

Seek The Right Solution to Workplace Problems

Have problems in the workplace? No problem! Weber State’s Problem Solving microcredential will take you through the key steps to find solutions to vexing workplace issues. Correctly determine the cause, then identify, prioritize and select solutions. Finally, implement the best solution. Empower yourself and your coworkers!


Program Highlights

Define the Issue

In order to solve problems, you must accurately define them. This microcredential will teach you to know the right questions to ask to effectively understand the problem itself.

Determine the Cause

The surface-level understanding may not be the real issue. Conduct a root-cause analysis to find the real reason things went wrong.

Pick the right solution, and implement it

Take safety, financial, environmental and ethical considerations into account as you purposefully craft potential solutions, then build an implementation plan.


Learning Objectives

Using reliable problem-solving methods, this course is specifically designed to:


Empower you to correctly identify and define problems


Teach you how to generate alternative solutions 


Show you how to assess potential solutions


Provide you with skills to develop an implementation plan

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