Shipping & Receiving

THINGS TO KNOW ABOUT SHIPPING AND RECEIVING

DIRECT DELIVERY

  • Items are ordered by MasterCard
  • Packages arrive, and are sorted by mail code, department and name
  • Boxes are delivered and signed for by the department
NEED TO SHIP A PACKAGE?
  • Call ext. 6296 to schedule pick-up
  • Provide a cost code
  • Provide complete address
  • Preferred mode of shipment

THE PROPER ADDRESS IS IMPORTANT
        John Doe
        Master Card Purchase
        Weber State University
        (your mail code) University Circle
        Ogden, UT  84408-(your mail code)

RETURNS
-Please contact the purchasing agent any time it is necessary to return a requisitioned item.
-Then call Receiving ext. 6019 and provide the following: 
               -Purchase order number
               -RMA number
               -Pickup location (building & room)
               -Preferred mode of shipmen

PURCHASE ORDERS

  • Items are requested by the department
  • The purchasing Agent orders the items
  • Packages are received, inspected and entered into the BANNER system by Shipping/Receiving
  • Property Control assigns a control tag number to the items (if necessary)
  • Packages are delivered and a signature is obtained


TO CHECK THE STATUS OF A SHIPMENT
 Provide the following information:

  • Tracking number
  • Your Name
  • Department
  • Vendor  


FREIGHT DAMAGE
Contact Shipping/Receiving when visible or concealed damage is discovered, and take the following steps:

  • When merchandise is delivered to the department, open all cartons immediately and inspect for concealed damage

  • Examine contents to verify accuracy of part numbers and shipping quantities.

  • Contact Shipping/Receiving when damage is first discovered (801) 626-6019.

  • Retain damaged items and all original packaging for inspection by carrier.

  • Receiving will pick up merchandise from the department and contact the shipper and the vendor.

  • A damaged freight claim must be filed within 15 days.