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Contact Shipping/Receiving when visible or concealed damage is discovered, and take the following steps:
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When merchandise is delivered to the department, open all cartons immediately and inspect for concealed damage
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Examine contents to verify accuracy of part numbers and shipping quantities.
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Contact Shipping/Receiving when damage is first discovered (801) 626-6019.
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Retain damaged items and all original packaging for inspection by carrier.
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Receiving will pick up merchandise from the department and contact the shipper and the vendor.
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A damaged freight claim must be filed within 15 days. |
