Freight Damage

All merchandise should be unpacked and inspected for damage immediately following delivery.  

Follow these steps when damage is discovered:
  • Examine contents to verify accuracy of part numbers and shipping quantities.
  • Contact Shipping and Receiving when damage is first discovered (801) 626-6019.
  • Retain damaged items and all original packaging for inspection by the carrier.
  • Receiving will pick up the damaged merchandise from the department and contact the appropriate shipper and vendor.
  • A damaged freight claim must be filed within 15 days.