DELC Online Tutoring

If you wish to participate in online tutoring for your English 0900 or English 0955 class,
follow the steps below to meet us online for your online tutoring session.

First criteria
To use online tutoring for your English 0900 and 0955 courses, you must have the following:
            1) A webcam. 
            2) A microphone. (Some headsets have mics in them, and that works fine.) 

Step One--Email us to set up your online appointment.

Send us an email requesting an appointment. This should be done at least 3 days in advance.
Subject: Request for online tutoring session

Please include the following information.
Phone number
Day and Time you hope to have your online tutoring session
Instructor's name
Assignment due date

We will email you back to set up your appointment, and we'll send you brief tips to get you started.

Step Two--A hint for getting ready for your online tutoring session.
It's a good idea to return to this page at the time of your appointment to see the directions again.
You also can either print this 2-page .PDF document or open it in a new tab or browser for easy reference as you get ready to meet us online for your tutoring session.

Step Three--For best results, please use the most recent version of either Firefox or Chrome. 
(For visual aids, click on the hyperlinks at the steps below. For a video demonstration, click here.)
Open your WSU student email account, and download and install the programs/plug-ins necessary by doing the steps below to run Google Drive and Google Hangouts:

A.)     Google Drive

  1. From your main email page, look for “Drive” in the grid at the top right of the page. Open Drive by clicking on it.
  2. Click on the red up-arrow just to the right of the “CREATE” button.
  3. Find and select your document to upload it.
  4. Your document will be saved in Google Drive as long as you want until you delete it.

B.)     Google Hangouts

  1. From your main email page, click on the green dot next to your photo or avatar.
  2. Select “Add Voice and Video.”
  3. Download the Plug-in.
  4. Install the “.exe” file. (Wait until it is fully downloaded and installed. The screen will freeze for a moment, and then it will take you to your email settings page. WAIT for it.)
  5. Click on the “Mail” tab at the top of the screen to take you back to the inbox.
  6. Add Developmental English Learning Center ( to your hangouts/contacts list by typing our email address into the search bar and then clicking on it when it appears in the list.


Important Rule
Do not attempt to make changes to your paper during the tutoring session.
--Focus on your interaction with the tutor, and make notes so that you can return to the paper later to make lasting changes. A wise strategy will be to print a copy of your paper or have a notation device handy for marking the changes you will want to make.
Your learning, not the “fixing” of the paper, is our main objective. Learning happens best when you learn the concepts now and make the changes later.
--Still, during the tutoring session, you can add comment bubbles, highlights, or other markings to remind you of the areas you wish to revise.
--You can also archive the session’s audio to return to later. The button for this is on the left under the “Home” drop-down menu.

Step Four
Here’s how to be ready at your appointed time for tutoring. It will be best if you are free from distractions (background noise, parental guilt, zombies at your door, etc.). (For a video demonstration of Step Four, click here.)

At your tutoring appointment time, open up your WSU email, and select “Drive” again. 

A.)     Find and open your document in Google Docs.

  1. Right Click on the Document.
  2. Select “Open With.”
  3. Select “Google Docs.”

B.)     Share the document with your tutor.

  1. Click on “Share.”
  2. At the bottom, invite to your paper by typing the email address into the bar under “Invite People.

C.)     Have your gmail account open, and accept the video conference call from the DELC when the tutor sends the invitation (a screen pops up in your gmail).

We will send the invite to you (instead of the other way around) because we may have multiple tutors working out of the same DELC account. It is easier for us to send the invite to you than for you to send it to us.