Frequently Asked Questions

Is accessible seating or hearing loops available?

Yes! Accessable seating and hearing loop technology are available in all of our theaters. For assistance with wheelchair seating contact a member of our House Staff upon arrival to the Browning Center.  When purchasing tickets, please contact the box office with any special needs assistance, 801-626-8500. Additional infomration can be found on our Accessibility Information page.

What should I wear? 

There is no dress code for most performances, however many guests will dress business casual for events. Please feel free to come dressed comfortably. 

When should I arrive? 

If you already have your tickets, we recommend arriving about 40-45 minutes before the start of your show. If you plan to buy your tickets at the door please plan on arriving sooner. The box office opens one hour before the show starts. This allows you enough time to park, get inside, and find your seats. Doors to each of the respective theaters open 30 minutes prior to the start of the show. 

Can I get a refund on tickets?

No refund or exchanges. All patrons, regardless of age, must have a ticket to enter the theater for ticketed events. Tickets reported as lost, stolen or exchanged may not be honored.

What if I'm late?

Most shows ask that our ushers hold late arrivals in the lobby until a suitable pause in the program, so your entry won’t disturb the performers or other patrons. Depending on the presenter of the performance late seating will be allowed between numbers, on applause, or when directed by the house staff.  There are some events that do not allow late seating.

Where do I park?

All information is available on the Parking Directions page.

Are there age restrictions?

Certain performances have age restrictions. Please contact the ticket office, 801-626-8500, in advance for details on a particular performance.

Are food and drink allowed?

Food or drink are NOT allowed inside any of the theaters at any time. Food and drink must be consumed in our lobbys. Concessions may be on sale for select shows and intermissions. Please place your trash in the receptacles, thank you for helping us keep our theaters clean.

Can I bring cameras and electronic devices?

The use of audio or visual equipment is strictly prohibited. No flash photography of any kind is permitted unless otherwise noted in the program. Please turn off ALL electronic devices.

How late will my show run?

Every show is unique, most performances run approximately two hours long and usually have an intermission. When you arrive you can ask the usher how long the event will be. Reading through the event program will also give you a good idea of what to expect. 

Can I go backstage or on stage if I know one of the performers?

NO admittance onto the stage or backstage areas before, during, or after the show is permitted. Greeting and congratulations to performers is encouraged to take place in our lobby or outside of the building. Please arrange for meeting or pickup of any performers prior to arrival.

What is on the fine print of my ticket?

Ever wonder what the fine print says on the back of your ticket? Here it is:

The holder of this ticket assumes all risk and danger incidental to the performance, game or exhibition whether occurring prior to, during, or after the actual occurrence of the event and agrees that all involved in the production of this event are not liable for injuries resulting therefrom. If the ticket holder’s conduct endangers or disrupts the actors, performers, players, coaches, officials, or other patrons, the University reserves the right to remove the ticker holder from the premises. No refund will be made. Tickets presented and used for admission once are not valid for readmission. Any person old enough to walk must have a ticket to enter Weber State University facilities which include the Dee Events Center. Age limitation requirements will apply for individual performances and events. ALCOHOLIC BEVERAGES WILL NOT BE PERMITTED ON THE WEBER STATE UNIVERSITY CAMPUS INCLUDING THE DEE EVENTS CENTER AT ANY TIME. PATRONS WILL CONSENT TO REASONABLE SEARCH. No cans, bottles, thermoses, or other containers are permitted in any theater, auditorium, stadium, the Dee Events Center, or any other facility whereof this ticket is accepted.

What if I have more questions? 

Above all, we want you to enjoy your experience at Val A. Browning Center and know that we are here to help. If you have a questions or need assistance of any kind while you're here, please just ask a member of our staff.

If you have other questions or comments please feel free to call us at 801-626-7015.