Postsecondary Education Complaint System

The Department of Defense has launched the Postsecondary Education Complaint System, which provides a centralized online reporting system for service members, veterans and eligible family members to use in reporting problems with education institutions and to file student complaints.

Students can submit a complaint if they believe their school is failing to follow the Principles of Excellence through the centralized online reporting system accessed via the Military OneSource website or the Postsecondary Education Complaint System.

Examples of education-related issues may include, but are not limited to, misrepresentation or deceptive actions with regards to private or institutional loans, high-pressure recruitment tactics, false representations about degree programs, and misleading statements regarding accreditation.