Frequently Asked Questions
WeberSync FAQs sheet
How do students record hours if their community organization does not have a card swipe machine?
Students will use the electronic time log located on WeberSync to record their community engaged learning hours. Once completed, the community partner will receive an email asking them to verify the hours the student submitted on the time log. As soon as the hours are verified, the hours are successfully recorded in the WeberSync system.
Here are the steps you need to take to submit an online time log:
Step 1: Click on the “My Tools” menu at the top.
Step 2: Click on “Involvement” listed in the dropdown menu.
Step 3: Click on the “Add Involvement Entry” button in the top right corner.
Step 4: Click on the “Add Activity” radio button at the top.
Step 5: Complete the form in the following way:
Will the hours students have contributed to the community and recorded with the center prior to now automatically show up in my WeberSync account?
No. Previously recorded community engaged learning hours will NOT automatically show up in the new WeberSync system. Previously completed hours can be added to the new system if a student makes this request of the CCEL staff. Call Carla Jones at 626-7737 to make this request.
How do students view the hours they’ve already contributed in the community?
Use the “My Tools” menu at the top and select the “Involvement” link from the dropdown menu. Here students can view their involvement history and manage their involvement records.
Where can I get help when I have a question about WeberSync?
Call the CCEL at 801-626-7737 or email us at firstname.lastname@example.org. Online resources are also available in the WeberSync “Tools and Tips” portal.
Where do I get a WSU Wildcard?
The Wildcard office is located at the Information Desk in the Atrium of the Shepherd Union building. You must pay a one-time $10.00 fee and bring another form of official identification (i.e. driver’s license) to obtain your WSU Wildcard. Your photo is taken and your Wildcard is produced within minutes.