Student Success Center - Early Alert Referral Service

Frequently Asked Questions

Who should be referred to EARS?

Students who exhibit signs or behaviors that may lead to academic difficulty may be referred to EARS. These signs or behaviors may include things such as poor early attendance or poor early academic performance.

When should I refer a student to EARS?

As the name of the service indicates, the focus of the Early Alert Referral Service's efforts is on actions taken on behalf of students early in their semester and early in their college studies. This is so resources can be provided to them before any prolonged struggle. If you are concerned about a student's academic performance, your first step should be to suggest that the student reach out to his/her instructor. If you are confident that further resources are still needed, yet you are unsure of which ones, you may refer the student to EARS or you may contact EARS as a concerned party.

How do I make a referral?

Referrals may be made in one of the following ways:

Online Referral Form

Phone: 801-626-6752

Email: ears@weber.edu

Please include or be prepared to provide the following information for your referral:

  • Your name and contact information
  • Student’s name, contact information, and W number (if available)
  • Reason for referral
  • Indication of whether you have attempted to contact the student you are referring

What will happen after I have made a referral?

After receiving a referral, EARS will:

  • Contact the referred student to assess the student’s needs
  • Connect the student with services, information, or a referral to a primary resource to assist with the identified need
  • Provide the referral source general information on at what stage of contact we are with the student referred to us, when appropriate
  • Follow-up with the student to ensure his or her needs were met
  • Administer evaluations to the referral source and student to assess EARS services

Will I be violating any privacy laws by making a referral?

No, EARS will treat all referrals in an ethical manner in compliance with the Family Educational Rights and Privacy Act (FERPA) guidelines.

Why was EARS developed?

EARS was developed as initiative of the Weber State University's Retention and Persistence to Graduation Committee to provide support and interventions for students who have been identified as academically at-risk. See EARS Mission and Objectives for more information about the initiatives EARS will be focusing on for the current semester to assist at-risk students.