Glossary of Terms

Charter

The charter is a document that conveys the purpose and requirements of the project to the project team – the “who”, “what”, and “why” of the project.

Criteria

Standards, rules, or tests on which a judgment or decision can be based, or by which a product, service, result, or process can be evaluated.

Customer Requirements

What specific features are you looking for in the final deliverable?

Customer's Acceptance Criteria

Those criteria, including performance requirements and essential conditions, which must be met before project deliverables are accepted.

Deliverable

Any unique and verifiable product, result, or capability to perform a service that must be produced to complete a process, phase, or project.

Final Deliverables

Identify and list the final deliverables (product, service, process, or plan) of the project. A project usually has only one or two major final deliverables.

Problem Statement

What problem do you want to solve by this project.

Project Customers

Identify who will use the final deliverables of the project. Who will receive the products, services, processes, or plans that are created as a result of the project?

Project Management Team

The members of the project team who are directly involved in project management activities. One some smaller projects, the project management team may include virtually all of the project team members.

Project Manager

The person assigned to achieve the project objectives.

Project Name

Choose a project name that reflects the purpose or the anticipated final deliverable of the project.

Project Objective

Briefly describe the purpose of the project. Limit the description to three sentences or less.

Project Risk

An uncertain event or condition that, if it occurs, has a positive or negative effect on a project’s objectives.

Project Team

All the project team members, including the project management team, the project manager and, for some projects, the project sponsor.

Scope

The scope describes the objectives, deliverables, and customers of the project, as well as the customers’ expectations for the final deliverables.

Scope Statement

The narrative description of the project scope, including major deliverables, project objectives, project assumptions, project constraints, and a statement of work, that provides a documented basis for making future project decisions and for confirming or developing a common understanding of project scope among the stakeholders.

Sponsor

The sponsor is a liaison between management and the project team. His or her role is to initiate the project by creating a project charter.

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